Spanner Moto Logo

Privacy Policy

Effective Date: 1 Sep 2025

Spanner Moto (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website spannermoto.com and use our services.

Information We Collect

  • Personal Information: Name, email address, phone number, address and other details you provide when booking a service, signing up for offers or contacting us
  • Vehicle Information: Bike make, model, registration number and service history when you book maintenance or repairs
  • Payment Information: If applicable, payment details collected through secure third-party payment gateways
  • Technical Information: IP address, browser type, device information, cookies and browsing activity on our website

How We Use Your Information

  • Provide, manage and improve our bike servicing and repair services
  • Process bookings, payments and service requests
  • Communicate updates, offers, promotions and service reminders
  • Improve our website, customer experience and marketing efforts
  • Comply with legal obligations

Sharing of Information

  • Service Partners: Vendors, mechanics, or logistics partners required to fulfill your service
  • Payment Gateways: For secure processing of online payments
  • Legal Authorities: If required by law or to protect our rights, safety, or property

Cookies and Tracking

  • Improve site functionality
  • Analyse visitor traffic
  • Personalise your experience and marketing communication

You can manage cookie preferences in your browser settings.

Data Security

We implement appropriate security measures to protect your personal data. While we strive to safeguard information, no method of electronic storage or transmission is 100% secure.

Your Rights

  • Request access, correction, or deletion of your personal information
  • Opt out of marketing communications at any time
  • Disable cookies in your browser settings

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Email: contactus@spannermoto.com

Phone: +91 98845 10092

Address: 4/330, OMR, Rajiv Gandhi Road, Pillayar Koil Opposite, Vaniyanchavadi, Chennai 603103